What regulations apply to the handling of personal data?
As a member of EVO, you allow us access to your personal data. We want you to feel safe as a member with us, knowing that your information is properly controlled. We therefore assure you in this data protection declaration that we process data in accordance with the applicable laws and regulations and in compliance with any official decisions. In this data protection declaration, we explain how EVO protects the privacy of its members, which data we collect, how and for what purposes we use the data.
What is personal data?
Personal data is information that can be assigned to a person. At EVO, these are, for example, names, addresses, dates of birth, gender information, e-mail addresses, mobile phone numbers and credit card/bank details.
Responsibility and basis for data processing
EVO is responsible for processing the personal data collected when you use our services. If you become a member of EVO, we can process your personal data. This is the only way we can offer you the promised service (see Data Protection Act § 8 lit. a.). In addition, we process your personal data on the basis of your consent, which you give us when you register.
What data do we collect about you?
Information you provide to us:
EVO processes both the personal data that you provide to us when you register and all other data that you voluntarily provide to us, e.g. if you provide information to a personal trainer. This may be your name, address, email address or other information.
Information we collect when you use our services
When you use our websites or exercise in our clubs, we record your activities. We collect digital information about which technologies you use - such as cell phones, tablets or computers. We also collect information about web browsers, IP addresses and the like. Finally, we process data about the articles you read in our web magazine and about your communication with our customer service or other people associated with EVO.
We track how often you visit EVO, how long you have been a member of one of our clubs and which clubs you attend. If you have a contract with a personal trainer or have provided us with personal data in order to create a tailor-made training program for you, we also store this data. We do not keep a record of what you do during your training.
Information we receive from others
In certain cases, we receive information from third parties that help us to evaluate the use of our digital platforms. We may also receive information via social media. We may also purchase demographic information about you - e.g. education, housing type etc. - from third parties.
Credit card/bank details
EVO collects your credit card or Bank details, either when you register or when you notify us of changes to your payment method.
EVO does not have direct access to your credit card, but has an agreement with DIBS, the company that holds your credit card information. For more information, see: https://dibs.no
If you have opted for "direct debit", then we manage the SEPA payments through the company SlimPay. For more information, visit: https://www.slimpay.com
For EVO, your credit card and bank details are anonymized and made unreadable.