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Frequently asked questions

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Our Hygiene Concept

With our hygiene concept you train safely with us.

Please note: Here is an overview of the regulations of our EVO clubs, as variations may occur depending on the federal state regulations:

Berlin: no mask obligation, no 3G-regulation, no minimum distance rules

Düsseldorf: no mask obligation, no 3G-regulation, no minimum distance rules

Hamburg: no mask obligation, no 3G-regulation, no minimum distance rules

To ensure a safe training experience, we have prepared a comprehensive hygiene and safety concept for you. Here you will find frequently asked questions about training in our clubs.
Questions

FAQ

Here we answer all the details about training in our clubs.
01
Do I have to wear a face mask?
02
Do I have to make an appointment
03
Are the showers opened?
04
How long can I work out?
05
How do I check myself in?
06
Does a minimum distance have to be maintained?
07
How many people are allowed in the club?
08
Do you have a ventilation concept?
09
What is happening to my membership?
We care

Health comes first. Please collaborate!

In context of the re-opening of our fitness clubs, we pay closer attention to hygiene than ever before to best protect the health of our members, guests and employees. We have devised important measures to reduce and keep the risks associated with COVID-19 to a minimum. We kindly ask for your help in this matter. With attentive behaviour, improved standards, and consideration, we can all contribute to a safe environment during these unusual times.

Re-Opening Live Ticker

We are back! Our clubs are open and we are looking forward to seeing you at EVO!
Visit the following page to see the current club capacities: https://visits.evofitness.de

    What hygiene measures does EVO Fitness take?

    • Additional daily cleaning intervals with disinfection of all areas
    • Additional hand and equipment disinfection dispensers in all clubs
    • Disinfection wipes for the usage of different equipment
    • Regulation of a minimum distance of 2.5 metres during your training
    • All clubs have Air Purifiers for fresher air in the studios
    We have taken measures in all our clubs to assure that our system at the entrance automatically regulates the check-ins and capacity. The following link gives you access to our Live Ticker, where you can see the amount of people using your club at any time: https://visits.evofitness.de. Hereby, we can guarantee a better safety by avoiding unnecessary cues in the entrance area. If your club has reached its maximum capacity, we kindly ask you for a little patience. You will be able to access the club as soon as another person leaves.

      What hygiene measures should I pay attention to and what is generally recommended?

      • Please wash your hands and disinfect them after entering the club
      • Please wash your hands and disinfect them before leaving the club
      • Please disinfect all equipment after usage
      • Please change to clean training shoes in the entrance area
      • Required: towel usage for your training – please bring your own towel
      • Please avoid touching your face while training
      • High fives and handshakes are not allowed. Please avoid all body contact
      • Keep enough distance to others in all areas
      • Partner exercises or body contact with others training should be avoided
      • Our showers and changing rooms are open again in all clubs.
      Very important:
      Please note that you will NOT be allowed access to our club if you are feeling sick, if you are experiencing fever or difficulty breathing, if you have a cough, or if you have in contact with a person that is presumed or confirmed to be COVID-19 positive.
      If you are within the risk group for this virus and you have questions, feel free to contact your club manager via phone or e-mail. You can find the contact details for your club on the respective page of the website. Please let us know if there is anything, we can do for you.
      We appeal to your own personal and social responsibilities when interacting with others. Thank you for your understanding and your support in this matter.

      Notice of the legal obligation to prove chains of infection

      In case of an official request to prove chains of infections, we are legally required to hand over your personal data including full name, telephone number, e-mail address or home address, as well as your visiting times to the club to the responsible authorities. By checking-in to the club, you agree to the transfer of your personal information upon request by the authorities.
      ?

      FAQ

      01
      On what basis have you developed these hygiene measures?
      02
      How do you regulate the entry and how do you plan to avoid waiting queues?
      03
      How will you ensure safety distances during the training?
      04
      How do you ensure that all hygiene measures are complied with?
      05
      What recommendations can you give me, if I belong to the group for high risk, and can I resume my training in the club?

      We would like to thank all members from the bottom of our hearts, who have decided to keep their membership going and thereby support us in these difficult times

      Stay fit at home

      You want to stay fit at home and are looking for inspiration for your workout routine? We have comprised an exclusive selection of high quality online-fitness-offers from our partners and ourselves. As an EVO member, you have access to these offers during the time of the closure and all that free of charge. You can explore our options here.
      Go explore